How To Fix CRM_BUPA_FRG0020200 - Shipping data is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_FRG0020 - Service BP Shipping Data

• Message number: 200

• Message text: Shipping data is not available

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_FRG0020200 - Shipping data is not available ?

  The SAP error message CRM_BUPA_FRG0020200 indicates that shipping data is not available for a business partner in the Customer Relationship Management (CRM) module. This error typically arises when trying to process transactions that require shipping information, such as sales orders or deliveries, but the necessary shipping data has not been maintained for the business partner.
  Causes:
  
  Missing Shipping Data: The business partner may not have any shipping data maintained in the system.
  Incorrect Business Partner Role: The business partner may not have the correct role assigned that includes shipping data.
  Data Synchronization Issues: If the business partner data is being synchronized between different systems (e.g., CRM and ERP), there may be a delay or failure in data transfer.
  Inconsistent Data: There may be inconsistencies in the data maintained for the business partner, such as missing addresses or contact information.
  
  Solutions:
  
  
  Maintain Shipping Data:
  
  Go to the business partner master data in the CRM system.
  Ensure that the shipping address and relevant shipping data are correctly maintained.
  Check the "Shipping" tab in the business partner details and fill in any missing information.
  
  
  
  Check Business Partner Roles:
  
  Verify that the business partner has the appropriate roles assigned that include shipping data.
  If necessary, add or modify roles to ensure that shipping information can be accessed.
  
  
  
  Data Synchronization:
  
  If the business partner data is synchronized with another system (like SAP ERP), check the synchronization logs for any errors.
  Ensure that the data is up-to-date and that there are no pending updates.
  
  
  
  Consistency Check:
  
  Run consistency checks on the business partner data to identify any discrepancies or missing information.
  Use transaction codes like BP (Business Partner) to review and correct any inconsistencies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on maintaining business partner data and resolving related issues.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  BP - Business Partner Maintenance
  CRMD_ORDER - Manage Sales Orders
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and edit business partner data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for further assistance.