How To Fix CRM_BUPA_FRG0010402 - Make an entry in required entry field "Customer Group 2"

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_FRG0010 - Service BP Sales Data

• Message number: 402

• Message text: Make an entry in required entry field "Customer Group 2"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_FRG0010402 - Make an entry in required entry field "Customer Group 2" ?

  The SAP error message CRM_BUPA_FRG0010402 indicates that a required entry field, specifically "Customer Group 2," has not been filled in during the process of creating or updating a business partner or customer record in the SAP CRM system. This error typically arises when the system expects certain mandatory fields to be populated before proceeding with the transaction.
  Cause:
  
  Missing Data: The "Customer Group 2" field is mandatory for the transaction you are trying to perform, and it has not been filled in.
  Configuration Settings: The field may be set as mandatory in the configuration settings of the business partner or customer master data.
  User Input Error: The user may have overlooked this field while entering data.
  
  Solution:
  
  
  Fill in the Required Field:
  
  Navigate to the screen where the error occurred.
  Locate the "Customer Group 2" field and enter the appropriate value.
  Ensure that all required fields are filled out correctly before saving or proceeding.
  
  
  
  Check Configuration:
  
  If you are an administrator or have access to configuration settings, check the settings for the business partner or customer master data to confirm that "Customer Group 2" is indeed set as a mandatory field.
  If necessary, adjust the configuration to change the field's status (if it should not be mandatory).
  
  
  
  User Training:
  
  Ensure that users are trained to understand which fields are mandatory and the importance of filling them out correctly.
  
  
  
  Validation:
  
  Implement validation checks in the user interface to prompt users to fill in mandatory fields before submission.
  
  
  
  Related Information:
  
  Field Definition: "Customer Group 2" is typically used to categorize customers for reporting and analysis purposes. It can be used for segmentation, pricing, and marketing strategies.
  SAP Documentation: Refer to SAP Help documentation for more details on business partner management and the specific fields required for customer records.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., BP for business partner) to navigate the system effectively.
  
  If the issue persists after ensuring that the field is filled correctly, it may be beneficial to consult with your SAP support team or check for any system notes or updates that may address this specific error.