How To Fix CRM_BUPA_FRG0010401 - Make an entry in required entry field "Customer Group 1"

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_FRG0010 - Service BP Sales Data

• Message number: 401

• Message text: Make an entry in required entry field "Customer Group 1"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_FRG0010401 - Make an entry in required entry field "Customer Group 1" ?

  The SAP error message CRM_BUPA_FRG0010401 indicates that a required field, specifically "Customer Group 1," has not been filled in during the creation or modification of a business partner (BP) in the SAP Customer Relationship Management (CRM) system. This field is essential for categorizing customers and is often used for reporting and analysis purposes.
  Cause:
  The error occurs when:
  
  The user attempts to save a business partner record without entering a value in the "Customer Group 1" field.
  The field is marked as mandatory in the configuration settings of the business partner data model.
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Navigate to the Business Partner Screen: Go to the transaction or screen where you are creating or editing the business partner.
  
  
  Locate the Customer Group 1 Field: Find the "Customer Group 1" field in the relevant section of the business partner data.
  
  
  Enter a Value: Input a valid value in the "Customer Group 1" field. This value should correspond to the predefined customer groups in your SAP system.
  
  
  Save the Record: After entering the required information, attempt to save the business partner record again.
  
  
  Related Information:
  
  
  Configuration: If you are an administrator or have access to configuration settings, you can check the settings for the business partner data model to see if "Customer Group 1" is set as a mandatory field. This can be done in the customizing settings (transaction SPRO) under the relevant CRM settings.
  
  
  User Training: Ensure that users are trained on the importance of filling in mandatory fields when creating or editing business partners to avoid similar errors in the future.
  
  
  Field Values: If you are unsure about what values are acceptable for "Customer Group 1," you can check the configuration or consult with your SAP administrator to get a list of valid customer groups.
  
  
  Error Handling: If the error persists even after entering the required field, check for any additional validation rules or dependencies that might be causing the issue.
  
  
  By following these steps, you should be able to resolve the error and successfully create or modify the business partner record in SAP CRM.