How To Fix CRM_BUPA_DQA035 - Cleansing cases &1 and &2 are inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BUPA_DQA -

• Message number: 035

• Message text: Cleansing cases &1 and &2 are inconsistent

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BUPA_DQA035 - Cleansing cases &1 and &2 are inconsistent ?

  The SAP error message CRM_BUPA_DQA035 indicates that there is an inconsistency between two cleansing cases in the Business Partner (BP) data. This error typically arises during data cleansing processes, where the system identifies discrepancies between the data in two different cleansing cases that are supposed to be aligned or consistent.
  Cause:
  
  Data Inconsistency: The most common cause of this error is that the two cleansing cases have conflicting or inconsistent data entries. For example, one case may have a different address, name, or other attributes compared to the other case.
  Duplicate Business Partners: If there are duplicate business partner entries that have not been properly merged or reconciled, this can lead to inconsistencies.
  Incomplete Data: Missing or incomplete data in one of the cleansing cases can also trigger this error.
  Configuration Issues: Sometimes, the configuration settings for data cleansing or the rules applied may lead to inconsistencies.
  
  Solution:
  
  Review Cleansing Cases: Examine the details of both cleansing cases mentioned in the error message. Identify the specific fields or attributes that are inconsistent.
  Data Correction: Correct the inconsistencies by updating the data in one or both cleansing cases to ensure they match. This may involve merging data, correcting errors, or filling in missing information.
  Use Data Cleansing Tools: Utilize SAP's data cleansing tools or transaction codes (like DQM) to help identify and resolve inconsistencies.
  Check for Duplicates: Use the duplicate check functionality to identify and merge duplicate business partners if applicable.
  Consult Documentation: Refer to SAP documentation or notes related to data cleansing and business partner management for additional guidance.
  Testing: After making corrections, re-run the cleansing process to ensure that the error no longer occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), DQM (Data Quality Management), and others that may assist in managing business partner data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Data Quality Management: Consider implementing a robust data quality management strategy to prevent similar issues in the future.
  Training: Ensure that users involved in data entry and management are trained on best practices for maintaining data consistency.
  
  By following these steps, you should be able to resolve the CRM_BUPA_DQA035 error and maintain the integrity of your business partner data in SAP.