How To Fix CRM_BUPA_CLEARING033 - Error occured during merge of account &1 to account &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BUPA_CLEARING - Cleansing Tool: Cleansing of Service-Specific References

  • Message number: 033

  • Message text: Error occured during merge of account &1 to account &2

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BUPA_CLEARING033 - Error occured during merge of account &1 to account &2 ?

    The SAP error message CRM_BUPA_CLEARING033 indicates that an error occurred during the merging of two business partner accounts (account &1 to account &2). This error typically arises in the context of Business Partner (BP) management within SAP Customer Relationship Management (CRM) or SAP S/4HANA systems.

    Causes:

    1. Data Inconsistencies: There may be inconsistencies in the data of the two accounts being merged, such as conflicting information in fields that cannot be reconciled automatically.
    2. Open Transactions: If there are open transactions or activities associated with either of the accounts, the system may prevent the merge to maintain data integrity.
    3. Authorization Issues: The user attempting the merge may not have the necessary authorizations to perform the operation.
    4. Configuration Issues: There may be configuration settings in the system that restrict merging of certain types of accounts or under certain conditions.
    5. Technical Errors: There could be underlying technical issues, such as database locks or system performance problems, that prevent the merge from completing successfully.

    Solutions:

    1. Check Data Consistency: Review the data in both accounts for inconsistencies. Ensure that all relevant fields are compatible and can be merged without conflicts.
    2. Clear Open Transactions: Ensure that there are no open transactions, activities, or dependencies linked to either account. If there are, resolve or close them before attempting the merge again.
    3. Review Authorizations: Verify that the user has the necessary permissions to perform the merge operation. If not, consult with your system administrator to obtain the required authorizations.
    4. Configuration Review: Check the configuration settings related to business partner merging in your SAP system. Ensure that the settings allow for the merging of the specific types of accounts you are working with.
    5. Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error message.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with transaction codes related to Business Partner management, such as BP (Business Partner) and CRMD_ORDER (for managing CRM orders).
    • Documentation: Review SAP documentation on Business Partner merging processes to understand the requirements and limitations.

    By following these steps, you should be able to identify the cause of the error and take appropriate actions to resolve it.

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