How To Fix CRM_BTIL_OBJ021 - No text determination procedure assigned to opportunity competitor texts

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BTIL_OBJ - Messages when processing business transaction objects

• Message number: 021

• Message text: No text determination procedure assigned to opportunity competitor texts

What causes this issue?

No text determination procedure is assigned to opportunity competitor
texts.

System Response

The system issues an error message preventing the user from maintaining
any texts for competitors until the required Customizing entry has been
maintained.

How to fix this error?

Maintain a text determination procedure for opportunity competitor
texts. You do this in Customizing for <LS>Customer Relationship
Management</> under <LS>Transactions</> -> <LS>Basic Settings</> ->
<LS>Define Transaction Types</>.
Select the <LS>Opportunity</> transaction type.
Click <LS>Assignment of Business Transaction Categories</>.
Select the <LS>Opportunity (BUS2000111)</> transaction category.
Click <LS>Customizing header</>.
Select a text determination procedure for competitor texts in the
<LS>Sales Methodology</> section.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BTIL_OBJ021 - No text determination procedure assigned to opportunity competitor texts ?

  The SAP error message "CRM_BTIL_OBJ021: No text determination procedure assigned to opportunity competitor texts" typically occurs in the SAP Customer Relationship Management (CRM) module when there is an attempt to access or create competitor texts for an opportunity, but the system cannot find a text determination procedure assigned to handle these texts.
  Cause:
  
  Missing Text Determination Procedure: The primary cause of this error is that there is no text determination procedure assigned to the opportunity competitor texts in the system configuration.
  Configuration Issues: The text determination procedure may not have been set up correctly, or it may not be linked to the relevant object type (in this case, opportunity competitor texts).
  Custom Development: If there are custom developments or modifications in the system, they might not have included the necessary configurations for text determination.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Text Determination Procedure:
  
  Go to the SAP Customizing Implementation Guide (SPRO).
  Navigate to Customer Relationship Management > Basic Functions > Text Management > Define Text Determination Procedures.
  Ensure that a text determination procedure is defined for opportunity competitor texts.
  
  
  
  Assign Text Determination Procedure:
  
  If a procedure exists, ensure it is assigned to the relevant object type (opportunity competitor texts).
  If it does not exist, you may need to create a new text determination procedure and assign it accordingly.
  
  
  
  Assign to Opportunity:
  
  After creating or verifying the text determination procedure, ensure it is assigned to the opportunity object type.
  This can typically be done in the same configuration area where you defined the procedure.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality by creating or accessing an opportunity competitor text to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  If you are unsure about the configuration steps, refer to SAP documentation or consult with an SAP functional consultant who specializes in CRM.
  
  
  
  Related Information:
  
  Text Management in SAP CRM: Understanding how text management works in SAP CRM can help in troubleshooting similar issues. Texts can be used for various objects, and proper configuration is essential for their effective use.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance on text determination procedures.
  User Authorizations: Ensure that the user has the necessary authorizations to access and modify text determination settings.
  
  By following these steps, you should be able to resolve the error and ensure that the text determination procedure is correctly set up for opportunity competitor texts in your SAP CRM system.