How To Fix CRM_BTIL_OBJ023 - No reference product or object provided for product proposal


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BTIL_OBJ - Messages when processing business transaction objects

  • Message number: 023

  • Message text: No reference product or object provided for product proposal

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BTIL_OBJ023 - No reference product or object provided for product proposal ?

    The SAP error message CRM_BTIL_OBJ023 indicates that there is no reference product or object provided for a product proposal in the SAP CRM system. This error typically occurs when trying to create or process a product proposal without the necessary reference data.

    Cause:

    1. Missing Reference Data: The product proposal requires a reference product or object, which is not provided in the transaction.
    2. Incorrect Configuration: The system may not be properly configured to recognize the reference product or object.
    3. Data Inconsistency: There may be inconsistencies in the master data or product data that prevent the system from identifying the reference product.
    4. User Input Error: The user may have missed entering the required fields or selected an incorrect option.

    Solution:

    1. Check Input Fields: Ensure that all required fields are filled out correctly when creating the product proposal. Specifically, check for the reference product or object field.
    2. Verify Master Data: Ensure that the reference product or object exists in the system and is correctly configured. You can check the product master data in the relevant transaction (e.g., CRM product master).
    3. Review Configuration: If you have access, review the configuration settings related to product proposals in the SAP CRM system to ensure that they are set up correctly.
    4. Consult Documentation: Refer to SAP documentation or help files for guidance on the specific transaction you are working with to ensure you are following the correct process.
    5. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more detailed assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with product proposals, such as CRMD_ORDER for managing sales orders or CRMD_ORDERADM_H for accessing order administration.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide insights into specific bugs or configuration issues that may be causing the error.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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