How To Fix CRM_BTIL_OBJ020 - Wildcard search for this field is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BTIL_OBJ - Messages when processing business transaction objects

• Message number: 020

• Message text: Wildcard search for this field is not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BTIL_OBJ020 - Wildcard search for this field is not supported ?

  The SAP error message CRM_BTIL_OBJ020 indicates that a wildcard search is not supported for a specific field in the context of Business Transaction Management (BTM) or Business Partner (BP) searches in SAP CRM. This typically occurs when a user attempts to perform a search using wildcard characters (like * or %) in a field that does not allow such searches.
  Cause:
  
  Field Restrictions: Certain fields in SAP CRM are designed to only accept exact matches or specific formats. Wildcard searches may not be supported due to performance considerations or data integrity rules.
  Search Configuration: The search configuration for the specific field may not be set up to allow wildcard searches.
  Data Type Limitations: The data type of the field may inherently not support wildcard searches (e.g., numeric fields).
  
  Solution:
  
  Use Exact Matches: Instead of using wildcards, try to use exact values or partial values that do not include wildcard characters.
  Check Field Configuration: Review the configuration of the field in the CRM system to determine if it can be modified to allow wildcard searches. This may involve consulting with your SAP administrator or technical team.
  Alternative Search Methods: If the field does not support wildcard searches, consider using other search methods or fields that do allow for more flexible searching.
  SAP Notes and Documentation: Check for any relevant SAP Notes or documentation that may provide additional insights or updates regarding this error message.
  
  Related Information:
  
  SAP CRM Documentation: Review the official SAP documentation for CRM to understand the limitations and capabilities of the search functionalities.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Performance: Be aware that allowing wildcard searches can impact system performance, especially in large datasets, which is why some fields may be restricted.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.