How To Fix CRM_BTIL_CUST038 - View '&1' was deleted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BTIL_CUST - Business Transaction Interaction Layer

  • Message number: 038

  • Message text: View '&1' was deleted

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BTIL_CUST038 - View '&1' was deleted ?

    The SAP error message CRM_BTIL_CUST038, which states "View '&1' was deleted," typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to access a view that has been deleted or is no longer available in the system. This can happen for various reasons, such as changes in configuration, deletion of a view by an administrator, or issues with the underlying data model.

    Cause:

    1. View Deletion: The specific view referenced in the error message has been deleted from the system.
    2. Configuration Changes: Changes in the configuration settings or data model that affect the availability of the view.
    3. Transport Issues: If the view was part of a transport request that was not properly imported or was removed.
    4. Authorization Issues: The user may not have the necessary authorizations to access the view, leading to the perception that it has been deleted.

    Solution:

    1. Check View Existence: Verify if the view still exists in the system. You can do this by navigating to the relevant transaction or using the appropriate SAP tools to check the configuration.
    2. Restore the View: If the view was deleted unintentionally, you may need to restore it from a backup or reconfigure it as per the requirements.
    3. Review Transport Requests: If the view was part of a transport request, ensure that the transport was successfully imported and that no errors occurred during the process.
    4. Authorization Check: Ensure that the user has the necessary authorizations to access the view. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
    5. Consult Documentation: Review any relevant documentation or change logs to understand why the view was deleted and if there are any recommended actions.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary) or SE80 (Object Navigator) to investigate the views and their configurations.
    • Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message and any relevant context.

    By following these steps, you should be able to diagnose and resolve the issue related to the CRM_BTIL_CUST038 error message.

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