How To Fix CRM_BTIL_CUST037 - View '&1' is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BTIL_CUST - Business Transaction Interaction Layer

• Message number: 037

• Message text: View '&1' is not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BTIL_CUST037 - View '&1' is not available ?

  The SAP error message CRM_BTIL_CUST037, which states "View '&1' is not available," typically occurs in the context of SAP Customer Relationship Management (CRM) when a specific view or configuration is not accessible or does not exist in the system. This can happen for various reasons, including missing authorizations, incorrect configuration, or issues with the underlying data model.
  Causes:
  
  Missing View: The specified view may not have been created or activated in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the view.
  Incorrect Configuration: The view might be incorrectly configured or linked to the wrong data model.
  Transport Issues: If the view was recently transported from another system, there may have been issues during the transport process.
  System Upgrade: After an upgrade, certain views may become obsolete or require reconfiguration.
  
  Solutions:
  
  Check View Existence: Verify if the view exists in the system. You can do this by navigating to the relevant transaction (e.g., SE11 for Data Dictionary) and checking if the view is listed.
  Authorization Check: Ensure that the user has the necessary authorizations to access the view. This can be done by checking the user's roles and authorizations in transaction PFCG.
  Configuration Review: Review the configuration settings for the view in the CRM customizing settings (transaction SPRO) to ensure it is set up correctly.
  Transport Logs: If the view was recently transported, check the transport logs for any errors or issues that may have occurred during the transport.
  System Logs: Review system logs (transaction SLG1) for any related error messages that might provide additional context.
  Recreate or Activate View: If the view is missing, you may need to recreate it or activate it if it exists but is not active.
  Consult Documentation: Refer to SAP documentation or notes related to the specific view for any known issues or additional configuration steps.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and their solutions.
  SAP Help Portal: The SAP Help Portal provides documentation on CRM and specific views, which can be useful for understanding the context of the error.
  
  If the issue persists after trying the above solutions, it may be necessary to engage with SAP support for further assistance.