How To Fix CRM_BTIL_CUST036 - View '&1' was copied to view '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BTIL_CUST - Business Transaction Interaction Layer

• Message number: 036

• Message text: View '&1' was copied to view '&2'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BTIL_CUST036 - View '&1' was copied to view '&2' ?

  The SAP error message CRM_BTIL_CUST036 indicates that there is an issue related to the copying of views in the SAP CRM (Customer Relationship Management) system. This error typically occurs when there is a conflict or inconsistency in the configuration of business partner views.
  Cause:
  The error message "View '&1' was copied to view '&2'" usually arises due to one of the following reasons:
  
  Inconsistent Configuration: The source view (view &1) may have been modified or deleted, leading to inconsistencies when trying to copy it to the target view (view &2).
  Missing Authorizations: The user may not have the necessary authorizations to access or modify the views involved.
  Data Model Changes: Changes in the underlying data model or structure of the views can lead to this error if the views are not properly aligned.
  Transport Issues: If the views were transported from one system to another (e.g., from development to production), there may be issues with the transport that caused the views to not be properly copied.
  
  Solution:
  To resolve the CRM_BTIL_CUST036 error, you can take the following steps:
  
  
  Check Configuration: Review the configuration of both the source and target views to ensure they are correctly set up and aligned. Make sure that the source view exists and is properly configured.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access and modify the views. You may need to consult with your SAP security team to verify this.
  
  
  Recreate Views: If the source view is missing or corrupted, consider recreating it. You can do this by using the relevant transaction codes (e.g., CRMD_ORDER) to redefine the views.
  
  
  Transport Management: If the issue is related to transport, check the transport logs for any errors or warnings. You may need to re-transport the views or correct any issues in the transport request.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that can resolve the issue.
  
  
  Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require technical expertise in ABAP or CRM configuration.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that are used for managing business partner views.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review SAP documentation related to CRM configuration and business partner management for additional insights.
  
  If the problem continues after trying these solutions, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.