How To Fix CRM_BSP_RECOBJ007 - Recent items could not be loaded; logical system could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_RECOBJ - Message class for component Recent Objects

• Message number: 007

• Message text: Recent items could not be loaded; logical system could not be determined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_RECOBJ007 - Recent items could not be loaded; logical system could not be determined ?

  The SAP error message CRM_BSP_RECOBJ007 indicates that the system is unable to load recent items because it cannot determine the logical system. This error typically occurs in the context of SAP CRM (Customer Relationship Management) applications, particularly when using the Business Server Pages (BSP) framework.
  Causes:
  
  Missing Logical System Configuration: The logical system may not be defined in the system settings or may not be correctly assigned to the client.
  User Authorization Issues: The user may not have the necessary authorizations to access the recent items or the logical system.
  Incorrect System Settings: There may be incorrect settings in the CRM system or in the backend system that prevent the logical system from being recognized.
  BSP Application Issues: There could be issues with the specific BSP application being used, such as missing or incorrect configurations.
  
  Solutions:
  
  
  Check Logical System Configuration:
  
  Go to transaction SCC4 and ensure that the logical system is defined for your client.
  Ensure that the logical system is correctly assigned to the client in the system settings.
  
  
  
  Verify User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access the recent items and the logical system.
  Use transaction SU53 to analyze authorization issues after the error occurs.
  
  
  
  Review System Settings:
  
  Check the settings in transaction SPRO under the CRM configuration to ensure that the logical system is correctly set up.
  Ensure that the RFC connections are correctly configured and that the logical system is reachable.
  
  
  
  Check BSP Application:
  
  If the error occurs in a specific BSP application, check the application settings and configurations.
  You may also want to clear the cache for the BSP application using transaction SICF and then re-test.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the BSP application to identify where the logical system determination is failing.
  You can set breakpoints in the relevant ABAP code to trace the execution flow.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SCC4: Client Administration
  SPRO: SAP Reference IMG
  SU53: Display Authorization Check
  SICF: Maintain Services
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Documentation: Review the SAP Help Portal for documentation related to CRM and BSP applications for further insights.
  
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or CRM support team for further assistance.