How To Fix CRM_BSP_RECOBJ008 - RFC failure: &1; Recent items could not be loaded

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_RECOBJ - Message class for component Recent Objects

• Message number: 008

• Message text: RFC failure: &1; Recent items could not be loaded

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_RECOBJ008 - RFC failure: &1; Recent items could not be loaded ?

  The SAP error message "CRM_BSP_RECOBJ008 RFC failure: &1; Recent items could not be loaded" typically indicates an issue with the Remote Function Call (RFC) communication between the SAP system and the backend system. This error can occur in the context of SAP CRM (Customer Relationship Management) when trying to load recent items, such as transactions or activities, in the Business Server Pages (BSP) application.
  Causes:
  
  RFC Connection Issues: The RFC connection between the frontend and backend systems may be down or misconfigured.
  Authorization Problems: The user may not have the necessary authorizations to access the data or execute the required function modules.
  Network Issues: There may be network connectivity problems affecting the communication between systems.
  Backend System Errors: The backend system may be experiencing issues, such as being down or having performance problems.
  Data Issues: There may be inconsistencies or corruption in the data being accessed.
  
  Solutions:
  
  
  Check RFC Connections:
  
  Go to transaction SM59 in the SAP GUI and verify the status of the RFC connections. Test the connection to ensure it is working properly.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the required data. You can check this using transaction SU53 after the error occurs to see if there are any authorization failures.
  
  
  
  Network Troubleshooting:
  
  Check for any network issues that might be affecting the connection between the systems. This may involve checking firewalls, VPNs, or other network configurations.
  
  
  
  Monitor Backend System:
  
  Check the status of the backend system for any performance issues or downtime. You can use transaction SM21 to review system logs for any errors or warnings.
  
  
  
  Check for Data Issues:
  
  Investigate if there are any data inconsistencies or corruption in the relevant tables. This may require running consistency checks or reviewing logs for specific errors.
  
  
  
  Review System Logs:
  
  Use transaction SLG1 to check application logs for any related error messages that could provide more context on the issue.
  
  
  
  Consult SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches or updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM59 (RFC Destinations)
  SU53 (Authorization Check)
  SM21 (System Log)
  SLG1 (Application Log)
  
  
  
  Documentation: Review SAP documentation related to RFC communication and troubleshooting in SAP CRM.
  
  
  By following these steps, you should be able to diagnose and resolve the issue related to the RFC failure and the inability to load recent items in SAP CRM.