How To Fix CRM_BSP_PSOB032 - Partner &1 cannot be the alternative payment recipient as well

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_PSOB - Messages for Contract Object

• Message number: 032

• Message text: Partner &1 cannot be the alternative payment recipient as well

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_PSOB032 - Partner &1 cannot be the alternative payment recipient as well ?

  The SAP error message CRM_BSP_PSOB032 indicates that a specific partner (denoted as &1) cannot be designated as both the alternative payment recipient and another role simultaneously. This error typically arises in the context of partner determination in SAP CRM, where certain roles are defined for business partners (like sold-to party, ship-to party, payer, etc.).
  Cause:
  The error occurs due to the following reasons:
  
  Role Conflict: The partner in question is already assigned a role that conflicts with the alternative payment recipient role. For example, if a partner is set as a payer, they cannot also be set as an alternative payment recipient.
  Configuration Settings: The system configuration may restrict certain combinations of partner roles, leading to this error when trying to assign conflicting roles to the same partner.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Partner Roles:
  
  Go to the transaction where you are encountering the error (e.g., creating or editing a sales order).
  Review the partner assignments and check the roles assigned to the partner in question.
  Ensure that the partner is not assigned a conflicting role that prevents them from being an alternative payment recipient.
  
  
  
  Modify Partner Assignment:
  
  If the partner is assigned a conflicting role, you may need to either:
  
  Change the role of the partner to a different one that does not conflict with the alternative payment recipient role.
  Assign a different partner as the alternative payment recipient.
  
  
  
  
  
  Review Configuration:
  
  If you have access to configuration settings, check the partner determination procedure in the relevant customizing settings (transaction SPRO).
  Look for any restrictions or rules that might be causing this conflict and adjust them if necessary.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for more details on partner roles and their configurations.
  
  
  
  Contact Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Partner Determination: Understanding how partner determination works in SAP CRM is crucial. Each partner role has specific functions and restrictions.
  Business Partner Roles: Familiarize yourself with the different roles available in SAP and their implications on transactions.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional insights.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.