How To Fix CRM_BSP_PSOB031 - Partner &1 cannot be the alternative payer as well

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_PSOB - Messages for Contract Object

• Message number: 031

• Message text: Partner &1 cannot be the alternative payer as well

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_PSOB031 - Partner &1 cannot be the alternative payer as well ?

  The SAP error message CRM_BSP_PSOB031 indicates that a specific partner (denoted as &1) cannot be assigned as an alternative payer in the context of a business transaction, such as a sales order or service request. This error typically arises in the SAP Customer Relationship Management (CRM) module when there are inconsistencies or conflicts in the partner roles assigned to a business transaction.
  Cause:
  
  Role Conflict: The partner in question is already assigned a different role that conflicts with the alternative payer role. For example, if the partner is already designated as a sold-to party or a bill-to party, it cannot simultaneously be an alternative payer.
  Configuration Issues: There may be configuration settings in the partner determination procedure that restrict the assignment of certain partners to specific roles.
  Data Integrity Issues: There might be issues with the master data of the partner, such as missing or incorrect information that prevents the system from allowing the assignment.
  
  Solution:
  
  Check Partner Roles: Review the partner roles assigned to the business transaction. Ensure that the partner you are trying to assign as an alternative payer does not already have a conflicting role.
  Review Partner Determination Procedure: Check the configuration of the partner determination procedure in the SAP system. Ensure that the settings allow for the assignment of the partner as an alternative payer.
  Correct Master Data: Verify the master data of the partner in question. Ensure that all necessary information is complete and correct. If there are discrepancies, correct them in the master data.
  Use a Different Partner: If the current partner cannot be assigned as an alternative payer due to role restrictions, consider using a different partner who meets the criteria for the alternative payer role.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) to manage partner data or CRMD_ORDER to manage business transactions.
  Partner Functions: Familiarize yourself with the different partner functions and their implications in the CRM system. Understanding how partner roles interact can help prevent similar issues in the future.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates regarding this error message.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting.