How To Fix CRM_BSP_PSOB011 - Bank details &1 for partner &2 do not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_PSOB - Messages for Contract Object

• Message number: 011

• Message text: Bank details &1 for partner &2 do not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_PSOB011 - Bank details &1 for partner &2 do not exist ?

  The SAP error message "CRM_BSP_PSOB011 Bank details &1 for partner &2 do not exist" typically indicates that the system is unable to find the bank details associated with a specific partner (customer or vendor) in the CRM system. This error can occur in various scenarios, such as when processing transactions that require bank information, like payments or invoicing.
  Cause:
  
  Missing Bank Details: The most common cause is that the bank details for the specified partner (customer or vendor) have not been maintained in the system.
  Incorrect Partner ID: The partner ID specified in the error message may be incorrect or does not exist in the system.
  Data Synchronization Issues: If the data is being pulled from another system (like ERP), there may be synchronization issues leading to missing bank details.
  Authorization Issues: The user may not have the necessary authorizations to view or access the bank details for the specified partner.
  
  Solution:
  
  
  Maintain Bank Details:
  
  Navigate to the partner's master data in the CRM system.
  Ensure that the bank details are correctly maintained. This can usually be done through transaction codes like BP (Business Partner) or through the relevant CRM transaction.
  Enter the necessary bank information, including bank account number, bank key, and any other required fields.
  
  
  
  Verify Partner ID:
  
  Double-check the partner ID mentioned in the error message to ensure it is correct.
  If necessary, search for the partner using the business partner search functionality to confirm its existence.
  
  
  
  Check Data Synchronization:
  
  If the bank details are supposed to be synchronized from another system (like SAP ERP), check the integration settings and ensure that the data transfer is functioning correctly.
  You may need to run a data synchronization job or check for any errors in the data transfer logs.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to view and maintain bank details for the specified partner.
  If needed, consult with your SAP security team to review and adjust the user's roles and authorizations.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner maintenance, SE11 for Data Dictionary, and SE16 for table data viewing.
  Tables: The bank details are typically stored in tables like LFBK (Vendor Master Bank Details) or KNBK (Customer Master Bank Details).
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation for Business Partner and bank details management to ensure compliance with best practices.
  
  By following these steps, you should be able to resolve the error and ensure that the necessary bank details are available for the specified partner.