How To Fix CRM_BSP_PSOB009 - Partner &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_PSOB - Messages for Contract Object

• Message number: 009

• Message text: Partner &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_PSOB009 - Partner &1 does not exist ?

  The SAP error message "CRM_BSP_PSOB009 Partner &1 does not exist" typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to find a partner (such as a customer, vendor, or contact) that is referenced in a transaction or process. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Non-Existent Partner: The partner ID referenced in the transaction does not exist in the system. This could be due to a typo or because the partner has not been created.
  Data Synchronization Issues: If the system is integrated with other systems (like ERP), there may be synchronization issues where the partner data has not been updated or transferred correctly.
  Authorization Issues: The user may not have the necessary authorizations to view or access the partner data.
  Incorrect Configuration: There may be configuration issues in the CRM system that prevent the partner from being recognized.
  
  Solutions:
  
  
  Verify Partner ID: Check the partner ID referenced in the error message. Ensure that it is correct and exists in the system. You can do this by navigating to the relevant partner master data transaction (e.g., transaction code BP for Business Partner).
  
  
  Create the Partner: If the partner does not exist, you may need to create it. Use the appropriate transaction to create a new business partner.
  
  
  Check Data Synchronization: If your CRM system is integrated with other systems, ensure that the data synchronization processes are functioning correctly. You may need to run a data synchronization job or check for errors in the integration.
  
  
  Review Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the partner data. This may involve checking user roles and authorizations in the system.
  
  
  Consult Configuration: If the issue persists, consult with your SAP Basis or CRM configuration team to review the system settings and ensure that everything is configured correctly.
  
  
  Check for Notes and Patches: Sometimes, SAP releases notes or patches that address specific issues. Check the SAP Support Portal for any relevant notes related to this error message.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRMD_ORDER (for CRM Order Management), and others that may be relevant to your specific scenario.
  SAP Notes: Search for SAP Notes related to CRM and partner management for additional troubleshooting steps or known issues.
  Documentation: Review SAP documentation on Business Partner management and CRM processes to understand how partners are managed within the system.
  
  If the issue continues after trying the above solutions, it may be beneficial to engage with SAP support or your internal SAP team for further assistance.