How To Fix CRM_BSP_PROD213 - Could not delete &1 &2 from favorites

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_PROD - Messages for BSP Interface of CRM Product Master

• Message number: 213

• Message text: Could not delete &1 &2 from favorites

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_PROD213 - Could not delete &1 &2 from favorites ?

  The SAP error message CRM_BSP_PROD213 indicates that there was an issue when trying to delete an item from the favorites list in the SAP CRM system. This error can occur for various reasons, and understanding the cause and potential solutions can help resolve the issue.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary permissions to delete items from the favorites list.
  Technical Issues: There may be a temporary technical issue or inconsistency in the system.
  Data Integrity Issues: The item being deleted may not exist or may have been corrupted in the database.
  Session Issues: Sometimes, session-related problems can lead to errors when performing actions in the SAP GUI or web interface.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to modify the favorites list. This can be checked in the user roles and profiles assigned to the user.
  
  
  
  Refresh the Session:
  
  Log out and log back into the SAP system to refresh the session. This can sometimes resolve temporary issues.
  
  
  
  Clear Browser Cache (if using a web interface):
  
  If you are using a web-based interface, clearing the browser cache and cookies may help resolve the issue.
  
  
  
  Check for Data Integrity:
  
  Verify that the item you are trying to delete actually exists in the favorites list. If it has been deleted or is corrupted, it may cause this error.
  
  
  
  Use Transaction Codes:
  
  If the issue persists, you can try using transaction codes like SU53 to analyze authorization issues or ST22 to check for dumps that might provide more insight into the problem.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or patches that might address this specific error message.
  
  
  
  Contact SAP Support:
  
  If none of the above solutions work, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  SAP CRM Documentation: Review the official SAP documentation for CRM to understand how favorites work and any limitations or known issues.
  User Forums: Check SAP community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.