How To Fix CRM_BSP_PROD214 - &1 &2 already available in favorites

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_PROD - Messages for BSP Interface of CRM Product Master

• Message number: 214

• Message text: &1 &2 already available in favorites

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_PROD214 - &1 &2 already available in favorites ?

  The SAP error message CRM_BSP_PROD214 typically indicates that an item (such as a product or service) is already present in the user's favorites list within the SAP CRM system. This error can occur when a user attempts to add an item to their favorites that is already included.
  Cause:
  The primary cause of this error is that the user is trying to add a product or service to their favorites that has already been saved. The system prevents duplicate entries in the favorites list to maintain organization and efficiency.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Favorites List: 
  
  Navigate to your favorites list in the SAP CRM interface.
  Look for the item (product or service) that you are trying to add. If it is already there, you do not need to add it again.
  
  
  
  Remove Duplicate Entry:
  
  If you find that the item is already in your favorites and you want to add it again, you can either:
  
  Remove the existing entry from your favorites and then add it again.
  Simply use the existing entry without trying to add it again.
  
  
  
  
  
  Use Different Item:
  
  If you intended to add a different item, ensure that you are selecting the correct product or service that is not already in your favorites.
  
  
  
  Check for System Updates:
  
  If you believe this is an error and the item should not be in your favorites, check with your system administrator to see if there are any updates or patches that need to be applied to the SAP system.
  
  
  
  Related Information:
  
  User Training: Ensure that users are trained on how to manage their favorites list effectively to avoid confusion.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. Sometimes, SAP releases notes that provide additional context or solutions for specific error messages.
  System Configuration: If this issue persists and is affecting multiple users, it may be worth investigating the system configuration or settings related to user favorites.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further assistance.