How To Fix CRM_BSP_PROD211 - Could not add &1 &2 to favorites

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_PROD - Messages for BSP Interface of CRM Product Master

• Message number: 211

• Message text: Could not add &1 &2 to favorites

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_PROD211 - Could not add &1 &2 to favorites ?

  The SAP error message CRM_BSP_PROD211 indicates that there was an issue when trying to add a specific item (represented by placeholders &1 and &2) to the favorites in the SAP CRM system. This error can occur for various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Authorization Issues: The user may not have the necessary permissions to add items to favorites.
  Technical Issues: There may be a problem with the backend system or the BSP application itself.
  Data Integrity Issues: The item being added may not exist or may have been deleted or archived.
  Session Issues: Sometimes, session timeouts or issues with the user session can lead to this error.
  Browser Compatibility: If you are using a web browser that is not fully compatible with the SAP GUI or BSP applications, it may cause issues.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to add items to favorites. This can be checked in the user roles and profiles.
  Verify Item Existence: Confirm that the item you are trying to add actually exists in the system and is not archived or deleted.
  Clear Browser Cache: If you are using a web browser, try clearing the cache and cookies, or try a different browser.
  Session Management: Log out and log back into the SAP system to refresh the session. If the issue persists, try using a different session.
  Check System Logs: Look into the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide patches.
  Contact Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or SAP directly for further assistance.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on the CRM and BSP applications.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SLG1 for logs, SU53 for authorization checks, etc.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message CRM_BSP_PROD211.