How To Fix CRM_BSP_PROD204 - Pricing referencing product &1 not unique. Use input help for selection

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_PROD - Messages for BSP Interface of CRM Product Master

• Message number: 204

• Message text: Pricing referencing product &1 not unique. Use input help for selection

Self-Explanatory Message

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• What is the cause and solution for SAP error message CRM_BSP_PROD204 - Pricing referencing product &1 not unique. Use input help for selection ?

  The SAP error message CRM_BSP_PROD204 indicates that there is an issue with the pricing referencing a product in the SAP CRM system. Specifically, it means that the system has found multiple pricing records for the specified product, and it cannot determine which one to use because they are not unique.
  Cause:
  
  
  Multiple Pricing Records: The primary cause of this error is that there are multiple pricing conditions defined for the same product in the pricing procedure. This can happen if:
  
  Different pricing conditions have been set up for the same product in different sales areas or for different customer groups.
  There are overlapping or conflicting pricing records in the system.
  
  
  
  Configuration Issues: There may be issues in the configuration of the pricing procedure or the way products are set up in the system.
  
  
  Data Inconsistencies: There could be inconsistencies in the master data or transactional data that lead to multiple valid pricing records for the same product.
  
  
  Solution:
  
  
  Use Input Help: The error message suggests using input help for selection. This means you should use the input help feature (F4) to select the product, which may help you choose a specific pricing record if the system allows it.
  
  
  Check Pricing Conditions:
  
  Go to the pricing condition records in the SAP system (transaction codes like VK11, VK12, or VK13 for condition maintenance).
  Review the pricing conditions for the product in question and identify any duplicates or overlapping conditions.
  
  
  
  Refine Selection Criteria: If you are using a selection screen or a report, refine your selection criteria to ensure that you are only selecting a unique product or pricing record.
  
  
  Consult with Configuration Team: If you are unable to resolve the issue, consult with your SAP configuration team to review the pricing procedure and ensure that it is set up correctly. They may need to adjust the configuration to avoid multiple pricing records for the same product.
  
  
  Data Cleanup: If there are unnecessary or outdated pricing records, consider cleaning up the data to ensure that only relevant pricing conditions are maintained.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to pricing, such as VK11 (Create Condition), VK12 (Change Condition), and VK13 (Display Condition).
  Pricing Procedure: Understand how pricing procedures work in SAP CRM and how they can be configured to avoid conflicts.
  Master Data Management: Ensure that product master data is maintained correctly to prevent issues with pricing.
  
  By following these steps, you should be able to resolve the error and ensure that the pricing for the product is unique and correctly referenced in the system.