How To Fix CRM_BSP_PERS014 - No keyboard shortcuts are maintained for your business role

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_PERS - Messages for personalization

• Message number: 014

• Message text: No keyboard shortcuts are maintained for your business role

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_PERS014 - No keyboard shortcuts are maintained for your business role ?

  The SAP error message CRM_BSP_PERS014 indicates that there are no keyboard shortcuts maintained for the specific business role you are using in the SAP CRM system. This can occur in the context of using the SAP Business Client or Web UI, where keyboard shortcuts are expected to enhance user experience and efficiency.
  Cause:
  
  No Shortcuts Defined: The primary cause of this error is that the system does not have any keyboard shortcuts defined for the business role you are currently using.
  Role Configuration: The business role may not have been properly configured to include keyboard shortcuts.
  User Profile Issues: There may be issues with the user profile or personalization settings that prevent the shortcuts from being recognized.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Business Role Configuration:
  
  Go to the SAP Business Role configuration in the SAP CRM system.
  Ensure that keyboard shortcuts are defined for the specific business role you are using.
  If not, you can create or modify the shortcuts as needed.
  
  
  
  Maintain Shortcuts:
  
  Navigate to the transaction or area where you can maintain keyboard shortcuts (this may vary based on your system version).
  Define the necessary keyboard shortcuts for the actions you frequently perform.
  
  
  
  User Personalization:
  
  Check your user personalization settings to ensure that they are correctly set up.
  You can access personalization settings through the user menu in the SAP CRM Web UI.
  
  
  
  Consult Documentation:
  
  Refer to the SAP Help documentation or the specific configuration guides for your version of SAP CRM to understand how to maintain keyboard shortcuts.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  User Training: Ensure that users are trained on how to set up and use keyboard shortcuts effectively within the SAP CRM environment.
  System Updates: Keep your SAP system updated, as newer versions may have improved functionality or fixes related to keyboard shortcuts.
  
  By following these steps, you should be able to resolve the error message and enhance your user experience in SAP CRM.