How To Fix CRM_BSP_PERS013 - Enter new password


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BSP_PERS - Messages for personalization

  • Message number: 013

  • Message text: Enter new password

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BSP_PERS013 - Enter new password ?
    The SAP error message CRM_BSP_PERS013, which prompts the user to "Enter new password," typically occurs in the context of user authentication and password management within the SAP CRM (Customer Relationship Management) system. This message is often seen when a user is required to change their password, either because it has expired or due to security policies that mandate regular password updates.
    
    Cause: Password Expiration: The user's password has expired based on the system's password policy. Initial Password Setup: The user is logging in for the first time and must set a new password. Security Policy: The system may have security settings that require users to change their passwords periodically. Account Lockout: In some cases, if there have been multiple failed login attempts, the system may require a password change.
    Solution: To resolve the CRM_BSP_PERS013 error, the user should follow these steps: Enter a New Password: When prompted, enter a new password that meets the system's password complexity requirements (e.g.,

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