How To Fix CRM_BSP_CUSTCHECK021 - Root Group &1: No structure has been maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_CUSTCHECK - CRM: Blueprint - Consistency Check

• Message number: 021

• Message text: Root Group &1: No structure has been maintained

What causes this issue?

Field group &V1& is in use in the top level of the blueprint table.
Therefore, it is necessary to store a structure for the field group
containing all the fields of the field group (including the fields of
all included field groups).

System Response

No structure is stored for the current field group.

How to fix this error?

Store a suitable structure in the field group table.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_CUSTCHECK021 - Root Group &1: No structure has been maintained ?

  The SAP error message CRM_BSP_CUSTCHECK021 indicates that there is an issue with the configuration of a root group in the SAP CRM system. Specifically, the message states that "No structure has been maintained" for the specified root group. This typically occurs in the context of Business Server Pages (BSP) applications or when dealing with CRM Web UI configurations.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Configuration: The root group specified does not have an associated structure defined in the system. This could happen if the configuration was not completed or if it was deleted inadvertently.
  Incorrect Group Assignment: The root group may not be correctly assigned to the relevant application or component.
  Transport Issues: If the configuration was transported from another system, it may not have been transported correctly, leading to missing structures.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the SAP CRM configuration settings and verify that the root group in question has a structure defined.
  Navigate to the relevant customizing transaction (e.g., CRMD_ORDER, CRMD_ORDERADM_H, etc.) and check the settings for the root group.
  
  
  
  Maintain Structure:
  
  If the structure is missing, you will need to create or maintain it. This can typically be done in the customizing settings under the relevant area (e.g., CRM > UI Framework > WebClient UI > Configuration > Define Root Groups).
  Ensure that the structure is correctly defined and linked to the root group.
  
  
  
  Check Group Assignment:
  
  Ensure that the root group is correctly assigned to the application or component you are working with. This can be checked in the BSP application settings.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were included in the transport request.
  If needed, re-transport the missing configuration from the source system.
  
  
  
  Testing:
  
  After making the necessary changes, test the application or functionality to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, CRMD_ORDER for order management, and BSP for Business Server Pages.
  Documentation: Refer to SAP Help documentation for detailed guidance on configuring root groups and structures in CRM.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.