How To Fix CRM_BSP_CUSTCHECK020 - Screen type &1 at item &2 is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BSP_CUSTCHECK - CRM: Blueprint - Consistency Check

• Message number: 020

• Message text: Screen type &1 at item &2 is not allowed

What causes this issue?

You have used screen type &V1& at screen position &V2&.

System Response

This is not allowed.

How to fix this error?

Correct the screen position. The following should be noted:
Search (SREQ) is only allowed in position 1
Result (SRES) is only allowed in position 2

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BSP_CUSTCHECK020 - Screen type &1 at item &2 is not allowed ?

  The SAP error message CRM_BSP_CUSTCHECK020 indicates that there is an issue with the screen type being used for a specific item in the CRM (Customer Relationship Management) application. The message typically states that the screen type specified for the item is not allowed, which can occur due to various reasons related to configuration or data integrity.
  Cause:
  
  Invalid Screen Type: The screen type defined for the item is not valid or not configured in the system.
  Configuration Issues: The configuration settings for the CRM application may not allow the specified screen type for the item in question.
  Custom Development: If there are custom developments or enhancements in the CRM system, they may not be handling the screen types correctly.
  Data Integrity Issues: There may be inconsistencies in the data that lead to the system not recognizing the screen type for the item.
  
  Solution:
  
  
  Check Screen Type Configuration:
  
  Go to the configuration settings in the SAP CRM system and verify the allowed screen types for the specific item type.
  Ensure that the screen type you are trying to use is correctly defined and active.
  
  
  
  Review Item Type Settings:
  
  Check the settings for the item type in the CRM system to ensure that the screen type is permitted.
  You may need to adjust the configuration to allow the desired screen type.
  
  
  
  Debugging Custom Code:
  
  If there are custom enhancements or modifications, review the code to ensure that it correctly handles the screen types.
  Debug the application to identify where the error is being triggered.
  
  
  
  Data Validation:
  
  Validate the data associated with the item to ensure that it is complete and consistent.
  Check for any missing or incorrect entries that could lead to this error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional insights or updates that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide patches or additional guidance based on the specific version of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (to access the configuration settings) or SE80 (to check custom developments).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide updates.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.