How To Fix CRM_BRF021 - No default values found. Choose a different grouping

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BRF -

• Message number: 021

• Message text: No default values found. Choose a different grouping

What causes this issue?

You have chosen a grouping for which no tag hierarchy was specified.

System Response

No tag hierarchy can be displayed.

How to fix this error?

Choose a different grouping.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BRF021 - No default values found. Choose a different grouping ?

  The SAP error message CRM_BRF021: No default values found. Choose a different grouping typically occurs in the context of Business Rule Framework (BRF) applications within SAP Customer Relationship Management (CRM). This error indicates that the system could not find any default values for the specified grouping in the BRF configuration.
  Cause:
  
  Missing Default Values: The most common cause is that the BRF configuration does not have any default values defined for the grouping you are trying to use.
  Incorrect Grouping: The grouping you are trying to access may not be correctly set up or may not exist in the BRF configuration.
  Data Inconsistency: There may be inconsistencies in the data or configuration that prevent the system from retrieving the default values.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the default values.
  
  Solution:
  
  
  Check BRF Configuration:
  
  Go to the BRF configuration and verify that the default values for the specified grouping are defined.
  Ensure that the grouping is correctly set up and that it corresponds to the expected values.
  
  
  
  Define Default Values:
  
  If default values are missing, you will need to define them in the BRF configuration. This can typically be done by navigating to the relevant BRF application and adding the necessary default values.
  
  
  
  Review Grouping Settings:
  
  Ensure that the grouping you are trying to use is valid and correctly configured. You may need to consult the documentation or a BRF expert to confirm the correct settings.
  
  
  
  Check User Authorizations:
  
  Verify that the user encountering the error has the necessary authorizations to access the BRF configuration and the default values.
  
  
  
  Testing:
  
  After making changes, test the configuration to ensure that the error no longer occurs and that the expected default values are being retrieved.
  
  
  
  Related Information:
  
  BRF Documentation: Refer to the official SAP documentation for the Business Rule Framework to understand how to configure groupings and default values.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with an SAP consultant or support team for further assistance.