How To Fix CRM_BRF023 - First add tags to the list

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BRF -

• Message number: 023

• Message text: First add tags to the list

What causes this issue?

You have not (yet) selected any tags.

System Response

No values can be displayed for the criterion.

How to fix this error?

First enter tags in the list. Then possible input values can be
displayed for the criterion.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BRF023 - First add tags to the list ?

  The SAP error message CRM_BRF023 typically indicates that there is an issue with the Business Rule Framework (BRF) in SAP Customer Relationship Management (CRM). Specifically, this error message suggests that you need to add tags to a list before proceeding with a certain operation.
  Cause:
  The error occurs when a user attempts to execute a function or process that requires specific tags to be defined or added to a list, but those tags have not been provided. Tags in this context are often used to categorize or identify specific elements within the BRF rules or processes.
  Solution:
  To resolve the CRM_BRF023 error, follow these steps:
  
  
  Identify the Context: Determine where the error is occurring. This could be during the execution of a BRF rule, a workflow, or another process that relies on tagging.
  
  
  Access the BRF Configuration:
  
  Navigate to the BRF configuration area in your SAP system.
  This can typically be done through transaction codes like BRF+ or BRF.
  
  
  
  Add Required Tags:
  
  Locate the specific rule or process that is generating the error.
  Check the configuration to see which tags are required.
  Add the necessary tags to the list as per the requirements of the rule or process.
  
  
  
  Test the Changes:
  
  After adding the tags, re-run the process that previously generated the error to ensure that it now completes successfully.
  
  
  
  Consult Documentation: If you are unsure about which tags are required, refer to the SAP documentation or consult with your SAP functional team for guidance on the specific rules and their requirements.
  
  
  Check for Updates: Ensure that your SAP system is up to date, as there may be patches or updates that address known issues related to BRF.
  
  
  Related Information:
  
  BRF (Business Rule Framework): A tool in SAP that allows users to define, manage, and execute business rules in a flexible manner.
  Tags in BRF: Tags are used to categorize rules and can be essential for the execution of certain processes. They help in filtering and managing rules effectively.
  SAP Notes: Check SAP Notes for any known issues or additional guidance related to the CRM_BRF023 error. You can search for relevant notes in the SAP Support Portal.
  
  If the issue persists after following these steps, consider reaching out to SAP support or your internal SAP team for further assistance.