How To Fix CRM_BRF020 - No texts found for tags

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BRF -

• Message number: 020

• Message text: No texts found for tags

What causes this issue?

There is no description for the tags.

System Response

The application cannot continue.

How to fix this error?

First enter a description (view CRMV_BRF_TAG) and then continue
processing.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BRF020 - No texts found for tags ?

  The SAP error message CRM_BRF020: No texts found for tags typically occurs in the context of the Business Rule Framework (BRF) in SAP Customer Relationship Management (CRM). This error indicates that the system is unable to find the necessary text descriptions for certain tags that are expected to be present in the BRF configuration.
  Causes:
  
  Missing Texts: The most common cause is that the texts for the specified tags have not been maintained in the system. This can happen if the BRF configuration was not fully set up or if the texts were deleted or not imported correctly.
  Language Settings: The texts may exist, but they might not be available in the language that the user is currently using. If the texts are only maintained in a different language, the system will not find them.
  Transport Issues: If the BRF configuration was transported from one system to another (e.g., from development to production), there may have been issues during the transport that caused the texts to not be included.
  Authorization Issues: In some cases, the user may not have the necessary authorizations to view the texts, leading to the perception that they do not exist.
  
  Solutions:
  
  Maintain Texts: Check the BRF configuration and ensure that all necessary texts for the tags are maintained. You can do this by navigating to the BRF workbench and verifying the text entries.
  Check Language Settings: Ensure that the texts are available in the language you are using. You can switch to a different language in your user profile to see if the texts appear.
  Transport Validation: If the issue arose after a transport, verify that the transport included all necessary objects, including texts. You may need to re-transport or manually create the missing texts.
  Authorization Check: Ensure that the user has the necessary authorizations to access the BRF texts. You may need to consult with your SAP security team to verify this.
  Debugging: If the issue persists, consider debugging the BRF application to identify where the texts are being called and why they are not found.
  
  Related Information:
  
  BRF Configuration: Familiarize yourself with the BRF configuration and how to maintain texts for tags. This can usually be done through transaction codes like BRF+ or BRF.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for BRF to understand how texts are managed and the implications of missing texts.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.