How To Fix CRM_BRC_MESSAGES025 - Keyboard shortcut is not unique for the link ID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BRC_MESSAGES - Messages for Business Role Customizing application

• Message number: 025

• Message text: Keyboard shortcut is not unique for the link ID &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BRC_MESSAGES025 - Keyboard shortcut is not unique for the link ID &1 ?

  The SAP error message CRM_BRC_MESSAGES025 indicates that there is a conflict with keyboard shortcuts in the SAP CRM system. Specifically, it states that the keyboard shortcut is not unique for the link ID specified in the message. This typically occurs when multiple links or actions are assigned the same keyboard shortcut, leading to ambiguity in the system.
  Cause:
  
  Duplicate Shortcuts: The most common cause is that two or more actions or links have been assigned the same keyboard shortcut.
  Configuration Issues: There may be issues in the configuration settings where shortcuts are defined.
  Custom Development: If there are custom developments or enhancements in the CRM system, they might inadvertently create conflicts with existing shortcuts.
  
  Solution:
  
  
  Identify Conflicting Shortcuts:
  
  Go to the relevant configuration settings in the SAP CRM system where keyboard shortcuts are defined.
  Check the list of assigned shortcuts for the link ID mentioned in the error message.
  
  
  
  Modify Shortcuts:
  
  Change the keyboard shortcut for one of the conflicting actions or links to ensure that each has a unique shortcut.
  Ensure that the new shortcut does not conflict with any existing shortcuts.
  
  
  
  Testing:
  
  After making changes, test the functionality to ensure that the error message no longer appears and that all shortcuts work as intended.
  
  
  
  Documentation:
  
  Document the changes made to the shortcuts for future reference and to avoid similar issues.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or updates that might address this issue, as there may be patches or recommendations from SAP.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for guidelines on managing keyboard shortcuts in the CRM system.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have implemented.
  System Configuration: Review the configuration settings in transaction codes like SPRO to navigate to the relevant areas for managing keyboard shortcuts.
  
  By following these steps, you should be able to resolve the error message and ensure that keyboard shortcuts in your SAP CRM system are unique and functioning correctly.