How To Fix CRM_BILLPLAN310 - Error when checking billing plan date with GUID &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BILLPLAN - Messages for billing plan set

  • Message number: 310

  • Message text: Error when checking billing plan date with GUID &1

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  • What causes this issue?

    An error occured when checking the field contents for the billing plan
    date.

    System Response

    Further processing is not possible.

    How to fix this error?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    STYLE S_DOCUS1
    Contact system administration or SAP support.
    STYLE *

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BILLPLAN310 - Error when checking billing plan date with GUID &1 ?

    The SAP error message CRM_BILLPLAN310 typically occurs in the context of billing plans in the SAP Customer Relationship Management (CRM) module. This error indicates that there is an issue with the billing plan date associated with a specific GUID (Globally Unique Identifier).

    Cause:

    The error can arise due to several reasons, including:

    1. Invalid Billing Plan Date: The billing plan date being checked may not be valid or may not fall within the expected range.
    2. Missing or Incomplete Data: The billing plan might be incomplete or missing necessary data, such as start or end dates.
    3. Configuration Issues: There may be configuration issues in the billing plan settings or related master data.
    4. Data Consistency Issues: There could be inconsistencies in the data related to the billing plan, such as mismatched dates or incorrect status.

    Solution:

    To resolve the CRM_BILLPLAN310 error, you can take the following steps:

    1. Check the Billing Plan Dates:

      • Verify the billing plan associated with the GUID mentioned in the error message.
      • Ensure that the start and end dates are correctly set and fall within the expected range.
    2. Review Billing Plan Configuration:

      • Check the configuration settings for billing plans in the SAP system.
      • Ensure that all required fields are filled out correctly.
    3. Data Consistency Check:

      • Run consistency checks on the billing plan data to identify any discrepancies.
      • Use transaction codes like CRMD_ORDER to review the billing plan details.
    4. Consult Documentation:

      • Refer to SAP documentation or notes related to billing plans for any specific guidelines or known issues.
    5. Debugging:

      • If you have access to development tools, consider debugging the program to identify the exact point of failure.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDERADM_I for managing and reviewing billing plans.
    • SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to identify and resolve the issue causing the CRM_BILLPLAN310 error in your SAP system.

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