How To Fix CRM_BILLPLAN308 - Error when filling billing plan date with GUID &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BILLPLAN - Messages for billing plan set

  • Message number: 308

  • Message text: Error when filling billing plan date with GUID &1

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  • What causes this issue?

    An error occured when attempting to fill the billing plan date with the
    data entered.

    System Response

    Further processing is not possible.

    How to fix this error?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    STYLE S_DOCUS1
    Contact system administration or SAP support.
    STYLE *

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BILLPLAN308 - Error when filling billing plan date with GUID &1 ?

    The SAP error message CRM_BILLPLAN308 typically occurs in the context of billing plans within the SAP Customer Relationship Management (CRM) module. This error indicates that there is an issue with filling the billing plan date associated with a specific GUID (Globally Unique Identifier).

    Cause:

    The error can arise due to several reasons, including:

    1. Invalid GUID: The GUID provided may not correspond to a valid billing plan or may not exist in the system.
    2. Data Inconsistency: There may be inconsistencies in the billing plan data, such as missing or incorrect dates.
    3. Configuration Issues: The billing plan configuration may not be set up correctly, leading to issues when trying to fill in the billing plan date.
    4. Authorization Issues: The user may not have the necessary authorizations to access or modify the billing plan data.

    Solution:

    To resolve the CRM_BILLPLAN308 error, you can take the following steps:

    1. Verify the GUID: Check if the GUID provided in the error message is correct and corresponds to an existing billing plan in the system.
    2. Check Billing Plan Data: Review the billing plan data for any inconsistencies or missing information. Ensure that all required fields, especially dates, are filled in correctly.
    3. Review Configuration: Ensure that the billing plan configuration is set up correctly in the system. This may involve checking the settings in the customizing transaction (e.g., SPRO).
    4. Authorization Check: Ensure that the user has the necessary authorizations to access and modify billing plan data. You may need to consult with your SAP security team to verify this.
    5. Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require the assistance of a technical consultant or developer.
    6. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.

    Related Information:

    • Transaction Codes: You may need to use transaction codes such as CRMD_ORDER to access the relevant billing plan data.
    • SAP Documentation: Refer to the official SAP documentation for CRM billing plans for more detailed information on configuration and troubleshooting.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.

    If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.

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