How To Fix CRM_BILLPLAN312 - Error when creating billing plan date with GUID &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BILLPLAN - Messages for billing plan set

  • Message number: 312

  • Message text: Error when creating billing plan date with GUID &1

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  • What causes this issue?

    An error occured when attempting to create ethe billing plan date.

    System Response

    Further processing is not possible.

    How to fix this error?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    STYLE S_DOCUS1
    Contact system administration or SAP Support.
    STYLE *

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BILLPLAN312 - Error when creating billing plan date with GUID &1 ?

    The SAP error message CRM_BILLPLAN312 typically occurs in the context of creating or managing billing plans in the SAP Customer Relationship Management (CRM) module. This error indicates that there is an issue with the billing plan date associated with a specific GUID (Globally Unique Identifier).

    Cause:

    The error can be caused by several factors, including:

    1. Invalid Date Format: The date provided for the billing plan may not be in the correct format or may not meet the required criteria.
    2. Missing Data: Required fields or data related to the billing plan may be missing or incomplete.
    3. Inconsistent Data: There may be inconsistencies in the data related to the billing plan, such as overlapping dates or conflicts with existing billing plans.
    4. Authorization Issues: The user may not have the necessary permissions to create or modify billing plans.
    5. System Configuration: There may be configuration issues in the SAP system that prevent the creation of billing plans.

    Solution:

    To resolve the CRM_BILLPLAN312 error, you can take the following steps:

    1. Check Date Format: Ensure that the date you are trying to enter is in the correct format and adheres to the system's requirements.
    2. Verify Required Fields: Make sure that all required fields for the billing plan are filled out correctly and completely.
    3. Review Existing Billing Plans: Check for any existing billing plans that may conflict with the new one you are trying to create. Look for overlapping dates or other inconsistencies.
    4. User Authorization: Confirm that you have the necessary permissions to create or modify billing plans. If not, contact your system administrator to obtain the required access.
    5. Consult Configuration Settings: If the issue persists, consult with your SAP Basis or configuration team to review the system settings related to billing plans.
    6. Check for Notes and Patches: Look for any SAP Notes or patches that may address this specific error. Sometimes, SAP releases updates that fix known issues.

    Related Information:

    • SAP Notes: Search the SAP Support Portal for any relevant notes that may provide additional insights or solutions for this error.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_BILLPLAN or related billing plan management transactions.
    • Documentation: Review SAP documentation related to billing plans in CRM for best practices and guidelines.

    If the issue continues after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further assistance.

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