How To Fix CRM_BILLPLAN212 - Billing plan date with GUID &1 not found in object buffer


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BILLPLAN - Messages for billing plan set

  • Message number: 212

  • Message text: Billing plan date with GUID &1 not found in object buffer

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  • What causes this issue?

    The billing plan date was not found in the object buffer.

    System Response

    Further processing is not possible.

    How to fix this error?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    STYLE S_DOCUS1
    Contact system administration or SAP support.
    STYLE *

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BILLPLAN212 - Billing plan date with GUID &1 not found in object buffer ?

    The SAP error message CRM_BILLPLAN212 indicates that the system is unable to find a billing plan date associated with a specific GUID (Globally Unique Identifier) in the object buffer. This typically occurs in the context of billing plans in SAP CRM (Customer Relationship Management) when the system is trying to access billing plan data that is not currently available in the buffer.

    Cause:

    1. Object Buffer Issue: The object buffer may not contain the required billing plan data, possibly due to a buffer refresh or the data not being loaded into the buffer.
    2. Data Deletion: The billing plan data might have been deleted or not created properly in the system.
    3. Transaction Context: The error may occur if the transaction context is not correctly set or if the billing plan is being accessed in a way that is not supported.
    4. Authorization Issues: There may be authorization issues preventing access to the billing plan data.

    Solution:

    1. Refresh the Object Buffer: You can try to refresh the object buffer by navigating to the relevant transaction or by executing the program that loads the billing plan data into the buffer.
    2. Check Data Existence: Verify that the billing plan with the specified GUID exists in the database. You can do this by using transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to search for the billing plan.
    3. Recreate the Billing Plan: If the billing plan does not exist, you may need to recreate it. Ensure that all necessary data is correctly entered.
    4. Check Authorizations: Ensure that the user has the necessary authorizations to access the billing plan data.
    5. Debugging: If the issue persists, consider debugging the transaction to identify where the error is occurring. This may require assistance from a technical consultant or SAP support.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SE11 (Data Dictionary) to check the structure of the billing plan.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.

    If the problem continues after trying these solutions, it may be beneficial to consult with your SAP support team or reach out to SAP directly for further assistance.

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