How To Fix CRM_BILLPLAN210 - Error when reading billing plan dates from the object buffer

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BILLPLAN - Messages for billing plan set

• Message number: 210

• Message text: Error when reading billing plan dates from the object buffer

What causes this issue?

An error occured when reading several billing plan dates.

System Response

Further processing is not possible.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

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Contact system administration or SAP support.
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Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BILLPLAN210 - Error when reading billing plan dates from the object buffer ?

  The SAP error message CRM_BILLPLAN210 typically occurs when there is an issue with reading billing plan dates from the object buffer in the SAP CRM system. This error can arise due to various reasons, including data inconsistencies, issues with the object buffer, or problems with the billing plan configuration.
  Causes:
  
  Object Buffer Issues: The object buffer may not contain the required data, or it may be inconsistent.
  Data Inconsistencies: There may be inconsistencies in the billing plan data, such as missing or incorrect entries.
  Authorization Issues: The user may not have the necessary authorizations to access the billing plan data.
  Configuration Errors: There may be issues with the configuration of billing plans in the system.
  System Performance: If the system is under heavy load, it may lead to timeouts or failures in reading from the object buffer.
  
  Solutions:
  
  
  Check Object Buffer: 
  
  Use transaction code SM12 to check for any locks on the relevant objects.
  Use transaction code SM21 to check the system log for any related errors.
  
  
  
  Rebuild Object Buffer: 
  
  You can try to clear the object buffer by using transaction code SICF to restart the relevant services or by using transaction code SICF to refresh the buffer.
  
  
  
  Data Consistency Check: 
  
  Run consistency checks on the billing plan data to identify and correct any inconsistencies. This can be done using transaction codes like SE16 to view the relevant tables.
  
  
  
  Authorization Check: 
  
  Ensure that the user has the necessary authorizations to access billing plan data. Check the user roles and authorizations in transaction code PFCG.
  
  
  
  Review Configuration: 
  
  Check the configuration settings for billing plans in the system. Ensure that all required settings are correctly configured.
  
  
  
  System Performance: 
  
  Monitor system performance and check for any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling heavy jobs during off-peak hours.
  
  
  
  Consult SAP Notes: 
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser), SM12 (Lock Entries), SM21 (System Log), and PFCG (Role Maintenance).
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the steps you have already taken to resolve it.
  
  By following these steps, you should be able to diagnose and resolve the CRM_BILLPLAN210 error in your SAP system.