How To Fix CRM_BILLPLAN214 - Several billing plan items have the same internal number

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BILLPLAN - Messages for billing plan set

• Message number: 214

• Message text: Several billing plan items have the same internal number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BILLPLAN214 - Several billing plan items have the same internal number ?

  The SAP error message CRM_BILLPLAN214 indicates that there are multiple billing plan items within a billing plan that share the same internal number. This situation typically arises when there is a data inconsistency or duplication in the billing plan items.
  Cause:
  
  Data Duplication: The most common cause is that the same billing plan item has been created multiple times, leading to duplicate internal numbers.
  System Error: There may be a system error or bug that caused the same internal number to be assigned to different billing plan items.
  Manual Entry Errors: If billing plan items are created manually, there may have been an oversight leading to the same internal number being assigned.
  
  Solution:
  
  Check for Duplicates: Review the billing plan items in the system to identify any duplicates. You can do this by navigating to the billing plan in question and checking the item details.
  Delete or Correct Duplicates: If duplicates are found, you can either delete the unnecessary items or correct their internal numbers if applicable.
  Data Consistency Check: Run a data consistency check in the system to identify any other potential issues that may be causing this error.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER to view and manage billing plans.
  Custom Development: If your organization has custom developments or enhancements, ensure that they are not causing this issue.
  Testing: After making corrections, perform thorough testing to ensure that the billing plan functions as expected without any further errors.
  
  By following these steps, you should be able to resolve the CRM_BILLPLAN214 error and ensure that your billing plans are correctly configured.