How To Fix CRM_BILLPLAN104 - No billing plan dates found in database

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BILLPLAN - Messages for billing plan set

• Message number: 104

• Message text: No billing plan dates found in database

What causes this issue?

No billing plan dates were found on the database with the selected
search criteria.

System Response

Further processing is not possible.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

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Contact system administratiaon or SAP support.
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Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BILLPLAN104 - No billing plan dates found in database ?

  The SAP error message CRM_BILLPLAN104: No billing plan dates found in database typically occurs in the context of billing plans in SAP CRM (Customer Relationship Management). This error indicates that the system is unable to find any billing plan dates associated with the billing plan you are trying to process.
  Causes:
  
  Missing Billing Plan Data: The billing plan may not have been created correctly, or the relevant billing plan dates have not been maintained in the system.
  Incorrect Configuration: There may be issues with the configuration of billing plans in the system, leading to the absence of expected data.
  Data Deletion: Billing plan dates may have been deleted or not yet created for the specific billing plan.
  Incorrect Selection Criteria: The selection criteria used to retrieve billing plan dates may not match any existing records in the database.
  
  Solutions:
  
  
  Check Billing Plan Configuration:
  
  Navigate to the billing plan configuration in SAP and ensure that the billing plan is set up correctly.
  Verify that the billing plan type is appropriate for the transaction you are trying to execute.
  
  
  
  Maintain Billing Plan Dates:
  
  Go to the relevant transaction (e.g., transaction code CRMD_ORDER) and check if the billing plan dates are maintained.
  If not, create or update the billing plan dates as necessary.
  
  
  
  Review Data:
  
  Use transaction codes like SE16 or SE11 to check the database tables related to billing plans (e.g., CRMD_ORDER, CRMD_BILLPLAN) to see if the expected data exists.
  Ensure that the billing plan you are trying to use has valid entries in the database.
  
  
  
  Check for Deletions:
  
  If the billing plan dates were previously available but are now missing, check if there were any recent deletions or changes made to the billing plan.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to billing plans for any specific requirements or configurations that may have been overlooked.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_BILLPLAN for managing billing plans.
  SAP Notes: Search for SAP Notes related to CRM billing plans for additional troubleshooting steps or patches.
  User Roles: Ensure that the user has the necessary authorizations to view and maintain billing plans and their associated dates.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.