How To Fix CRM_BILLPLAN103 - No billing plans found in database


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BILLPLAN - Messages for billing plan set

  • Message number: 103

  • Message text: No billing plans found in database

  • Show details Hide details
  • What causes this issue?

    No billing plans were found on the database with the selected search
    criteria.

    System Response

    Further processing is not possible.

    How to fix this error?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    STYLE S_DOCUS1
    Contact system administration or SAP support.
    STYLE *

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BILLPLAN103 - No billing plans found in database ?

    The SAP error message CRM_BILLPLAN103: No billing plans found in database typically occurs in the context of billing plan processing within the SAP Customer Relationship Management (CRM) module. This error indicates that the system could not find any billing plans associated with the specific business transaction or customer.

    Causes:

    1. No Billing Plans Created: There may not be any billing plans created for the relevant business partner or transaction.
    2. Incorrect Selection Criteria: The selection criteria used to search for billing plans may be too restrictive or incorrect.
    3. Data Inconsistency: There may be inconsistencies or missing data in the database that prevent the system from retrieving billing plans.
    4. Authorization Issues: The user may not have the necessary authorizations to view or access billing plans.
    5. Configuration Issues: The billing plan configuration may not be set up correctly in the system.

    Solutions:

    1. Create Billing Plans: If no billing plans exist, you will need to create them. This can be done through the relevant transaction in SAP CRM.

      • Navigate to the billing plan creation transaction (e.g., using transaction code CRMD_ORDER).
      • Ensure that you fill in all required fields and save the billing plan.
    2. Check Selection Criteria: Review the selection criteria used when attempting to retrieve billing plans. Ensure that they are set correctly to match existing billing plans.

    3. Data Consistency Check: Perform a data consistency check to ensure that all necessary data is present and correctly configured. This may involve checking related master data (e.g., customer master, contract data).

    4. Authorization Check: Verify that the user has the necessary authorizations to access billing plans. This can be done by checking the user's roles and authorizations in the SAP system.

    5. Configuration Review: Review the configuration settings for billing plans in the SAP system. Ensure that all necessary settings are correctly configured in the customizing settings (transaction SPRO).

    6. Consult Documentation: Refer to SAP documentation or help resources for additional guidance on billing plans and related configurations.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SPRO for configuration.
    • SAP Notes: Check SAP Notes for any known issues or patches related to billing plans that may address the error.
    • Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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