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How To Fix CRM_BILLPLAN102 - Billing plan date with GUID &1 not found in database buffer


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_BILLPLAN - Messages for billing plan set

  • Message number: 102

  • Message text: Billing plan date with GUID &1 not found in database buffer

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  • What causes this issue?

    The billing plan date was not found in the database buffer.

    System Response

    Further processing is not possible.

    How to fix this error?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    STYLE S_DOCUS1
    Contact system administration or SAP support.
    STYLE *

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_BILLPLAN102 - Billing plan date with GUID &1 not found in database buffer ?

    The SAP error message CRM_BILLPLAN102 indicates that the system is unable to find a billing plan date associated with a specific GUID (Globally Unique Identifier) in the database buffer. This typically occurs in the context of billing plans in SAP CRM (Customer Relationship Management) when the system is trying to access billing plan data that is not currently available in the buffer.

    Cause:

    1. Data Not Loaded: The billing plan data may not have been loaded into the database buffer. This can happen if the data has recently been created or modified and the buffer has not been refreshed.
    2. Database Issues: There may be issues with the database itself, such as corruption or connectivity problems.
    3. Authorization Issues: The user may not have the necessary authorizations to access the billing plan data.
    4. Configuration Issues: There may be configuration issues in the CRM system that prevent the billing plan from being recognized.

    Solution:

    1. Refresh the Buffer: You can try to refresh the database buffer. This can often be done by executing a transaction that accesses the billing plan data again, or by using transaction codes like SM12 or SM21 to check for locks or issues.
    2. Check Data Consistency: Use transaction SE11 to check the database table related to billing plans and ensure that the data exists for the specified GUID.
    3. Recreate the Billing Plan: If the billing plan is missing or corrupted, you may need to recreate it.
    4. Check Authorizations: Ensure that the user has the necessary authorizations to access the billing plan data.
    5. Database Check: If the problem persists, check the database for any inconsistencies or errors. You may need to involve your database administrator.
    6. SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_BILLPLAN, SE11, SE16, and SM37 for monitoring jobs.
    • SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance.
    • Documentation: Review SAP documentation related to billing plans in CRM for additional context and troubleshooting steps.

    By following these steps, you should be able to diagnose and resolve the issue related to the CRM_BILLPLAN102 error message.

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