How To Fix CRM_BILLING027 - SEPA mandate ID &1 does not exist for business partner &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BILLING - Messages for Billing Set

• Message number: 027

• Message text: SEPA mandate ID &1 does not exist for business partner &2

SEPA mandate reference &1 does not exist for business partner
&2
Before entering the mandate reference in a business transaction, you
must create it in the business partner master data of the payer.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BILLING027 - SEPA mandate ID &1 does not exist for business partner &2 ?

  The SAP error message CRM_BILLING027 indicates that there is an issue with the SEPA mandate ID for a specific business partner. This error typically arises in the context of electronic payments and direct debits when the system cannot find a valid SEPA mandate associated with the specified business partner.
  Cause:
  
  Missing Mandate: The SEPA mandate ID specified in the transaction does not exist in the system for the given business partner.
  Incorrect Business Partner: The business partner ID provided may be incorrect or not properly linked to the SEPA mandate.
  Inactive Mandate: The mandate may exist but could be inactive or expired.
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules within SAP.
  Configuration Issues: There could be configuration issues in the SAP system related to SEPA mandates.
  
  Solution:
  
  Verify Mandate ID: Check if the SEPA mandate ID exists in the system. You can do this by navigating to the relevant transaction or using the appropriate report to list mandates.
  Check Business Partner: Ensure that the business partner ID is correct and that it is linked to the correct SEPA mandate.
  Review Mandate Status: If the mandate exists, check its status to ensure it is active and not expired.
  Create/Update Mandate: If the mandate does not exist, you may need to create a new SEPA mandate for the business partner. This can typically be done through the relevant transaction in SAP.
  Consult Documentation: Review SAP documentation or help files related to SEPA mandates for any specific configuration or setup steps that may have been missed.
  Check Configuration: Ensure that the configuration for SEPA mandates in your SAP system is set up correctly. This may involve checking settings in the Financial Accounting (FI) or Customer Relationship Management (CRM) modules.
  Data Consistency Check: Run data consistency checks to ensure that there are no discrepancies in the database that could be causing the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), F110 (Automatic Payment Transactions), or any specific transaction for managing SEPA mandates.
  SAP Notes: Check SAP Notes for any known issues or patches related to SEPA mandates and the specific error message.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and manage SEPA mandates and business partners.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.