How To Fix CRM_BILLING028 - Entered mandate ID is invalid

CRM_BILLING028 - Overview

• Message type: E = Error

• Message class: CRM_BILLING - Messages for Billing Set

• Message number: 028

• Message text: Entered mandate ID is invalid

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BILLING028 - Entered mandate ID is invalid ?

  The SAP error message CRM_BILLING028: Entered mandate ID is invalid typically occurs in the context of billing and payment processing within the SAP Customer Relationship Management (CRM) module. This error indicates that the mandate ID provided for a direct debit transaction is not recognized or is invalid.
  Causes:
  
  Incorrect Mandate ID: The mandate ID entered may have typographical errors or may not conform to the expected format.
  Non-Existent Mandate: The mandate ID may not exist in the system, possibly because it was never created or has been deleted.
  Expired Mandate: The mandate ID may refer to a mandate that has expired or is no longer valid.
  Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., between CRM and financial systems).
  
  Configuration Issues: There may be configuration issues in the system that prevent the mandate from being recognized.
  
  Solutions:
  
  Verify the Mandate ID: Check the mandate ID for any typographical errors. Ensure that it