How To Fix CRM_BCB022 - Value '&1' is not a valid item capability

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BCB - Business Communication Broker (BCB)

• Message number: 022

• Message text: Value '&1' is not a valid item capability

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BCB022 - Value '&1' is not a valid item capability ?

  The SAP error message CRM_BCB022 indicates that a value provided for an item capability is not valid. This typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with business transactions, such as sales orders, service orders, or other related documents.
  Cause:
  The error can be caused by several factors:
  
  Invalid Capability Value: The value entered for the item capability does not match any of the predefined values in the system.
  Configuration Issues: The item capabilities may not be properly configured in the system, or the necessary customizing settings may be missing.
  Data Entry Errors: There may be a typographical error or incorrect data entry when specifying the item capability.
  Missing Master Data: The relevant master data (like product or service definitions) may not be set up correctly or may be missing.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check the Value: Verify the value you are trying to enter for the item capability. Ensure it is spelled correctly and matches the expected format.
  
  
  Review Configuration: 
  
  Go to the customizing settings in SAP (transaction SPRO) and check the configuration for item capabilities.
  Ensure that the item capabilities you are trying to use are defined and active in the system.
  
  
  
  Consult Master Data: 
  
  Check the relevant master data (like product or service master records) to ensure that the item capabilities are correctly assigned.
  If necessary, update or create the missing master data.
  
  
  
  Use Valid Values: If you are unsure about the valid values for item capabilities, you can look them up in the system or consult with your SAP administrator or functional consultant.
  
  
  Debugging: If the issue persists, consider using transaction ST22 to check for any dumps or transaction SLG1 to review application logs for more detailed error messages that could provide additional context.
  
  
  Consult Documentation: Review SAP documentation or help resources related to item capabilities in CRM for further guidance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE80 (Object Navigator) for checking configurations and data definitions.
  SAP Notes: Search for SAP Notes related to CRM_BCB022 in the SAP Support Portal for any known issues or patches that may address this error.
  Community Forums: Consider checking SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.