How To Fix CRM_BCB018 - Value '&1' is not a valid container status

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_BCB - Business Communication Broker (BCB)

• Message number: 018

• Message text: Value '&1' is not a valid container status

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_BCB018 - Value '&1' is not a valid container status ?

  The SAP error message CRM_BCB018 indicates that the value provided for a container status is not valid. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with business transactions that involve containers, such as service orders, sales orders, or other CRM-related processes.
  Cause:
  
  Invalid Status Value: The value '&1' that you are trying to use for the container status does not exist in the system. This could be due to a typo, an incorrect status code, or a status that has not been defined in the system.
  Configuration Issues: The status might not be properly configured in the system. This could happen if the status was deleted or if the configuration settings were changed.
  Data Consistency Issues: There may be inconsistencies in the data, such as missing entries in the status table or issues with the status management configuration.
  
  Solution:
  
  Check the Status Value: Verify the value you are trying to use for the container status. Ensure that it is correctly spelled and matches the expected format.
  Review Configuration: Go to the configuration settings in the SAP system and check the status definitions for the relevant object (e.g., service order, sales order). Ensure that the status you are trying to use is defined and active.
  
  You can check the status configuration in transaction codes like SPRO (SAP Project Reference Object) and navigate to the relevant area for CRM status management.
  
  
  Use Valid Status: If the status you are trying to use is indeed invalid, replace it with a valid status that is defined in the system.
  Consult Documentation: Refer to SAP documentation or help resources for the specific CRM module you are working with to understand the valid status values.
  Check for Customizations: If your organization has custom developments or enhancements, check if there are any custom status values that should be used instead.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SE11 (Data Dictionary) to check the underlying database tables for status values or SE80 (Object Navigator) to explore related objects.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address known issues or provide additional guidance on this error.
  User Exits and BAdIs: If your organization has implemented user exits or Business Add-Ins (BAdIs) that affect status handling, review those implementations to ensure they are functioning correctly.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.