How To Fix CRM_AUI_BTINDEX111 - &1 records were deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_AUI_BTINDEX - Messages for Inbox BT Index

• Message number: 111

• Message text: &1 records were deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_AUI_BTINDEX111 - &1 records were deleted ?

  The SAP error message CRM_AUI_BTINDEX111 typically indicates that there was an issue with the Business Transaction Index (BTI) in the SAP Customer Relationship Management (CRM) system. The message states that a certain number of records were deleted, which can occur due to various reasons related to data consistency, system performance, or maintenance activities.
  Cause:
  
  
  Data Consistency Issues: The records may have been deleted due to inconsistencies in the data that the BTI relies on. This can happen if there are orphaned records or if the underlying business transactions have been modified or deleted.
  
  
  System Maintenance: Regular maintenance activities, such as data archiving or cleanup processes, can lead to the deletion of records from the BTI.
  
  
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to unexpected behavior, including the deletion of records.
  
  
  Performance Optimization: Sometimes, records are deleted as part of performance optimization efforts to reduce the size of the index and improve system performance.
  
  
  Solution:
  
  
  Check Logs: Review the system logs and transaction logs to identify the specific records that were deleted and the reason for their deletion. This can provide insights into whether it was a manual action or an automated process.
  
  
  Data Consistency Check: Run consistency checks on the CRM data to identify any inconsistencies that may have led to the deletion of records. Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to analyze business transactions.
  
  
  Rebuild the Index: If the deletion of records has caused issues with the BTI, you may need to rebuild the index. This can often be done through specific SAP transactions or programs designed for index maintenance.
  
  
  Review Configuration: Check the configuration settings related to the BTI and ensure that they are set correctly. This may involve consulting with your SAP Basis or CRM functional team.
  
  
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error message. SAP frequently releases notes that provide solutions or workarounds for known issues.
  
  
  Backup and Restore: If the deletion of records has caused significant issues, consider restoring from a backup if available and appropriate.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM and BTI for detailed information on how the index works and best practices for maintenance.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support: If the issue persists or if you are unable to resolve it, consider reaching out to SAP Support for assistance.
  
  Always ensure that you have proper backups and a recovery plan in place before making significant changes to the system or data.