How To Fix CRM_AUI_BTINDEX110 - To use this feature, activate business function CRM_IC_INBOX_2

CRM_AUI_BTINDEX110 - Overview

• Message type: E = Error

• Message class: CRM_AUI_BTINDEX - Messages for Inbox BT Index

• Message number: 110

• Message text: To use this feature, activate business function CRM_IC_INBOX_2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_AUI_BTINDEX110 - To use this feature, activate business function CRM_IC_INBOX_2 ?

  The SAP error message CRM_AUI_BTINDEX110 indicates that a specific business function, CRM_IC_INBOX_2, needs to be activated in order to use a certain feature within the SAP CRM system. This error typically arises when users attempt to access functionalities related to the Interaction Center (IC) inbox that are dependent on this business function.
  
  Cause:
  The error occurs because the required business function CRM_IC_INBOX_2 is not activated in your SAP system. This business function is necessary for enabling certain features related to the Interaction Center, such as enhanced inbox functionalities, improved user interfaces, or additional processing capabilities.
  
  Solution:
  To resolve this error, you need to activate the business function CRM_IC_INBOX_2. Here are the steps to do this:
  
  
  Access the SAP System:
  Log in to your SAP system with appropriate authorizations.
  
  
  Navigate to the Business Function Activation:
  
  Go to transaction code SFW5 (Switch Framework).
  This will take you to the Business Function Activation screen.
  
  
  
  Find the Business Function:
  
  In the list of available business