How To Fix CRM_AUI_BTINDEX108 - Error when generating application log

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_AUI_BTINDEX - Messages for Inbox BT Index

• Message number: 108

• Message text: Error when generating application log

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_AUI_BTINDEX108 - Error when generating application log ?

  The SAP error message CRM_AUI_BTINDEX108 typically occurs when there is an issue related to the generation of application logs in the SAP Customer Relationship Management (CRM) system. This error can arise due to various reasons, including issues with the business transaction index or problems with the application log itself.
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the data that the application log is trying to process.
  Missing Configuration: The necessary configuration for the application log might be missing or incorrect.
  Authorization Issues: The user may not have the required authorizations to generate or access the application log.
  System Performance: Performance issues in the system can lead to timeouts or failures when trying to generate logs.
  Database Issues: Problems with the database, such as locks or corruption, can also lead to this error.
  
  Solutions:
  
  Check Data Consistency: Verify the data being processed and ensure that there are no inconsistencies. You may need to run consistency checks or repair tools provided by SAP.
  Review Configuration: Ensure that the application log configuration is correctly set up in the system. Check transaction codes like SLG1 for logs and SLG0 for configuration.
  Authorization Check: Ensure that the user has the necessary authorizations to generate and view application logs. You can check this in transaction SU53 after the error occurs.
  System Performance: Monitor system performance and check for any long-running processes or locks that might be affecting the generation of logs. You can use transaction SM66 to monitor active processes.
  Database Check: Check the database for any issues. You may need to consult with your database administrator to ensure that there are no locks or corruption issues.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error. You can search the SAP Support Portal for notes related to CRM_AUI_BTINDEX108.
  
  Related Information:
  
  Transaction Codes: 
  
  SLG1: Display Application Log
  SLG0: Application Log Configuration
  SM21: System Log
  SM37: Job Monitoring
  
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance. Provide them with the error details and any relevant logs or screenshots.
  
  By following these steps, you should be able to identify the cause of the CRM_AUI_BTINDEX108 error and implement a solution to resolve it.