How To Fix CRM_ATP_TOOL003 - Technical parameters are inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ATP_TOOL - crm_atp_tool

• Message number: 003

• Message text: Technical parameters are inconsistent

What causes this issue?

When setting up the system landscape for the CRM Online Application (CRM
Online) and the ATP System, the system administrator must enter
technical details in Customizing. While reading this data, CRM Online
found that these details are incomplete or wrong.
For example, an entry may be wrong in Customizing under <LS>Basic
Functions -> Availability Check -> Availability Check Using SAP APO ->
Define Middleware Parameters: Availability Check Using SAP APO.</>

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether the details for the system landscape are complete and
correct. For further information see the SAP Library for Customer
Relationship Management under <LS>Basic Functions -> Availability Check
-> Availability Check Using SAP APO -> Set up System Landscape for CRM
Online and SAP APO</> .

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ATP_TOOL003 - Technical parameters are inconsistent ?

  The SAP error message "CRM_ATP_TOOL003: Technical parameters are inconsistent" typically occurs in the context of Advanced ATP (Available-to-Promise) in SAP CRM (Customer Relationship Management) systems. This error indicates that there is a mismatch or inconsistency in the technical parameters that are being used for the ATP check.
  Causes:
  
  Configuration Issues: The ATP configuration settings may not be properly set up in the system. This can include inconsistencies in the settings for product availability, location, or other related parameters.
  Master Data Issues: Inconsistencies in master data, such as product master records, location data, or other related data, can lead to this error.
  Custom Code: If there are custom developments or enhancements in the ATP logic, they may not be handling certain parameters correctly, leading to inconsistencies.
  System Updates or Changes: Recent updates or changes to the system may have introduced inconsistencies in the configuration or data.
  
  Solutions:
  
  Check Configuration: Review the ATP configuration settings in the SAP system. Ensure that all necessary parameters are correctly defined and consistent across the relevant settings.
  
  Transaction codes like SPRO can be used to access configuration settings.
  
  
  Validate Master Data: Check the master data for the products involved in the ATP check. Ensure that all relevant data is complete and consistent.
  
  Use transaction codes like MM03 (Display Material) to check product details.
  
  
  Review Custom Code: If there are any custom developments related to ATP, review the code to ensure that it is correctly handling the parameters and not causing inconsistencies.
  Check Logs: Look at the application logs or system logs for more detailed error messages that can provide additional context about the inconsistency.
  
  Use transaction code SLG1 to view application logs.
  
  
  Consult SAP Notes: Search for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  System Refresh: If the issue arose after a system refresh or upgrade, ensure that all necessary post-refresh activities have been completed.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Advanced ATP to understand the configuration and parameters involved.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it is impacting business operations.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the "CRM_ATP_TOOL003" error in your SAP system.