How To Fix CRM_ATP003 - The availability check returned no result for item &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ATP - CRM: Integration of Availability Check in General

• Message number: 003

• Message text: The availability check returned no result for item &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ATP003 - The availability check returned no result for item &1 ?

  The SAP error message CRM_ATP003 indicates that the availability check for a specific item (denoted by &1) did not return any results. This typically occurs in the context of sales order processing, where the system is unable to determine the availability of the requested item.
  Causes:
  
  Item Not Maintained: The item may not be maintained in the system or may not exist in the relevant plant or storage location.
  Availability Check Configuration: The configuration for the availability check may not be set up correctly. This includes settings in the material master or the sales document type.
  Stock Levels: There may be no stock available for the item in the specified plant or storage location.
  Incorrect Plant/Storage Location: The plant or storage location specified in the order may not have the item available.
  Material Status: The material may be blocked or have a status that prevents it from being available for sale.
  ATP (Available to Promise) Settings: The ATP settings may not be configured correctly, leading to no results being returned.
  
  Solutions:
  
  Check Item Existence: Verify that the item exists in the system and is correctly maintained in the material master.
  Review Availability Check Configuration:
  
  Go to the material master (transaction MM03) and check the availability check settings.
  Ensure that the correct availability check is assigned to the material type and sales document type.
  
  
  Check Stock Levels: Use transaction code MMBE to check the stock levels for the item in the relevant plant and storage location.
  Verify Plant/Storage Location: Ensure that the correct plant and storage location are specified in the sales order.
  Check Material Status: Review the material status to ensure it is not blocked for sales or has any restrictions.
  Review ATP Settings: Check the ATP configuration in the system to ensure it is set up correctly. This may involve reviewing the settings in transaction OMDU or related configuration transactions.
  
  Related Information:
  
  Transaction Codes:
  
  MM03: Display Material Master
  MMBE: Stock Overview
  VA03: Display Sales Order
  OMDU: Availability Check Configuration
  
  
  Documentation: Refer to SAP Help documentation for detailed information on availability checks and configuration settings.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to the error message CRM_ATP003.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.