How To Fix CRM_ATP004 - According to the system settings, item &1 is not relevant for ATP check

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ATP - CRM: Integration of Availability Check in General

• Message number: 004

• Message text: According to the system settings, item &1 is not relevant for ATP check

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ATP004 - According to the system settings, item &1 is not relevant for ATP check ?

  The SAP error message CRM_ATP004 indicates that the item in question is not relevant for the Available-to-Promise (ATP) check based on the system settings. This can occur in various scenarios, particularly in the context of sales orders, deliveries, or other logistics processes where ATP checks are performed to determine product availability.
  Cause:
  
  Item Category Settings: The item category assigned to the item may not be configured to allow ATP checks. Certain item categories are set up to bypass ATP checks based on business requirements.
  Configuration Settings: The configuration in the system may not include the item in the ATP check. This could be due to settings in the material master, sales document type, or other related configurations.
  Product Type: The product type may not be relevant for ATP checks. For example, non-stock items or services may not be included in ATP calculations.
  Sales Order Type: The sales order type may not be set up to perform ATP checks for certain items.
  
  Solution:
  
  
  Check Item Category: Review the item category assigned to the item in the sales order or delivery. Ensure that it is configured to allow ATP checks.
  
  Navigate to the item category configuration in the SAP system (Transaction code: OVA2 for sales document types).
  Verify the settings related to ATP checks.
  
  
  
  Review Material Master: Check the material master data for the item to ensure that it is set up correctly for ATP checks.
  
  Use Transaction code: MM03 to view the material master.
  Check the relevant views (e.g., Sales Org. Data, Plant Data) for ATP-related settings.
  
  
  
  Check Sales Document Type: Ensure that the sales document type being used is configured to perform ATP checks.
  
  Use Transaction code: OVA2 to review the sales document type settings.
  
  
  
  Consult with Configuration Team: If you are not able to identify the issue, consult with your SAP configuration team or functional consultant to review the settings and make necessary adjustments.
  
  
  Testing: After making changes, perform a test to ensure that the ATP check is now functioning as expected for the item.
  
  
  Related Information:
  
  ATP Check Configuration: The ATP check can be configured in various ways, including checking against stock levels, production orders, and purchase orders. Understanding the configuration settings in the SAP system is crucial for troubleshooting ATP-related issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  OVZ9: Configure ATP check settings.
  MM03: Display material master data.
  VA01/VA02: Create or change sales orders to test ATP checks.
  
  
  Documentation: Refer to SAP Help documentation or your organization's internal documentation for specific guidelines on ATP configuration and troubleshooting.
  
  By following these steps, you should be able to identify the cause of the CRM_ATP004 error and implement a solution to ensure that the item is included in the ATP check as required.