How To Fix CRM_ARCHIVE402 - &1 &2 cannot be archived because it is used in My Knowledge Entity

CRM_ARCHIVE402 - Overview

• Message type: E = Error

• Message class: CRM_ARCHIVE - One Order Archiving

• Message number: 402

• Message text: &1 &2 cannot be archived because it is used in My Knowledge Entity

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ARCHIVE402 - &1 &2 cannot be archived because it is used in My Knowledge Entity ?

  The SAP error message CRM_ARCHIVE402 indicates that a specific object (in this case, identified by &1 and &2) cannot be archived because it is still being used in the "My Knowledge" entity within the SAP CRM system. This typically means that the object is still active or referenced in a way that prevents it from being archived.
  
  Cause:
  
  Active References: The object you are trying to archive is still referenced in the "My Knowledge" entity, which means it is actively being used in the system.
  Data Integrity: SAP enforces data integrity rules to ensure that archiving does not lead to orphaned records or inconsistencies in the database.
  
  
  Solution:
  To resolve this error and successfully archive the object, you can follow these steps:
  
  
  Identify Usage: Determine where the object is being used in the "My Knowledge" entity. You may need to check the specific records or instances that reference the object.
  
  
  Remove References: If possible, remove or deactivate