How To Fix CRM_ARCHIVE203 - Service contract &1 is linked with pool contract &2 in DB

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ARCHIVE - One Order Archiving

• Message number: 203

• Message text: Service contract &1 is linked with pool contract &2 in DB

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ARCHIVE203 - Service contract &1 is linked with pool contract &2 in DB ?

  The SAP error message CRM_ARCHIVE203 indicates that a service contract is linked to a pool contract in the database, which is preventing certain operations, such as archiving or deleting the service contract. This situation typically arises when there are dependencies between contracts that need to be resolved before proceeding with the desired action.
  Cause:
  
  Linked Contracts: The service contract you are trying to archive or delete is associated with a pool contract. Pool contracts are often used to manage multiple service contracts collectively.
  Data Integrity: SAP enforces data integrity rules to ensure that related data is not inadvertently deleted or archived, which could lead to inconsistencies in the database.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify the Link: Determine the specific pool contract (&2) that is linked to the service contract (&1). You can do this by checking the contract details in the SAP CRM system.
  
  
  Review Dependencies: Analyze the relationship between the service contract and the pool contract. Understand how they are linked and what implications there are for archiving or deleting either contract.
  
  
  Remove the Link: If it is appropriate to do so, you may need to unlink the service contract from the pool contract. This can typically be done through the contract management functions in SAP CRM. Ensure that you have the necessary authorizations to make these changes.
  
  
  Archive or Delete: Once the link has been removed, you should be able to proceed with archiving or deleting the service contract without encountering the error.
  
  
  Consult Documentation: If you are unsure about the implications of unlinking contracts, consult SAP documentation or your organization's SAP support team for guidance.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER to view and manage service contracts.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  Data Consistency: Always ensure that any changes made to contracts maintain data consistency and integrity within the SAP system.
  
  If you continue to experience issues or if the contracts are complex, it may be beneficial to involve your SAP Basis or functional team for further assistance.